Privacy Policy
Your Privacy and How We Use Your Information
At Torquay Boutique, your privacy matters deeply to me. I am committed to protecting your personal information and making sure your experience with us is safe, secure and enjoyable. Below is a clear summary of how we collect, use and protect your information, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you shop with us, we may collect:
Personal Information: Your name, email address, phone number, delivery address and payment details. Order Information: Products you purchase and your order history. Technical Information: Your IP address, browser type and activity on our website.
How We Use Your Information
We use your information to:
Process and deliver your orders. Communicate with you about your order or provide support. Improve our website, products and services based on your feedback. Send updates, special offers and promotions if you have chosen to receive them.
Sharing Your Information
We will never sell or trade your personal information. We may share your details with trusted service providers who help us run our business, including:
Payment providers to process your orders. Shipping carriers to deliver your purchases. Analytics tools to help us understand how our website is performing.
These partners only use your information to provide the services we request and are required to protect your data at all times.
Your Rights
Under UK data protection law, you have the right to:
Access the personal information we hold about you. Correct any details that are inaccurate or incomplete. Request deletion of your data where permitted by law. Object to or restrict certain types of processing. Request a copy of your data in a portable format. Unsubscribe from marketing emails at any time.
To exercise any of the above, simply reach out to us at: 📩 info@torquay-boutique.com
How Long We Keep Your Information
We keep your personal data only as long as needed to fulfil your orders or meet legal and business requirements.
Overseas Data Transfers
If any of your information is stored or processed outside of the United Kingdom, we take steps to ensure it is handled with the same level of care and security we apply to all customer data, in accordance with UK GDPR requirements.
How We Keep Your Information Safe
We use secure systems and encryption to protect your information at every step. While no online system can be guaranteed completely secure, we do everything we can to safeguard your data.
Cookies
Our site uses cookies to enhance your experience. Cookies help us remember your preferences and improve our services. You can choose to accept or decline them, although some features of our website may not function as intended if cookies are disabled.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted here, and your continued use of our website means you accept those updates.
Have a Concern?
If you have any questions or concerns about your privacy, or feel we have not handled your information correctly, please contact us at: 📩 info@torquay-boutique.com Monday to Saturday | 09:00 to 18:00 GMT
If needed, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk for guidance on your data protection rights.
Thank you for trusting Torquay Boutique with your personal information. I truly value you and am committed to keeping your experience safe and enjoyable every step of the way.